The following guide explains how to edit your own captions on a Panopto recording, and how you can request support.
The Public Sector Bodies Accessibility Regulations (PSBAR) 2018 legislation requires all video and audio content produced by universities to include accurate transcripts and/or captioning.
The Panopto system creates automatic speech recognition (ASR) captions which are a good starting point, but they are not 100% accurate. So a quick check and some edits (e.g. names, medical terminology and calculations) are required to meet PSBAR legislation.
Edit captions
In Panopto Editor
- Once a video has been uploaded to Panopto wait for the automatic captions to be generated.
- Navigate to the recording and click the Edit button.
- When Panopto Editor is open, go to the Captions section in the left-hand menu. The captions will appear as boxes of text with timestamps next to them.
The captions should be in sync to your voice, if you find that the captions are out of sync then please contact somav@liverpool.ac.uk. - Play the recording and scroll down to follow along with the captions. Listen to spot any inaccuracies.
- If you notice an incorrect word, phrase or sentence, click on the caption textbox to type in the correction
- You can also use the Find & Replace (Ctrl+F) option to search the captions for a word or phrase and replace the text.
- When you are finished editing, please ensure that you click the Apply button on the top right-hand of the Editor.
Support for Caption Correction
It is recommend that creators edit their own captions for both speed and accuracy. However, this may not always be possible.
The School of Medicine manages a Closed Caption Correction (CCC) Service. The service includes a small team of PHD students who provide caption correction support for pre-recorded content.
Requesting Support
- Support for New Submissions: Inform the relevant year administration team and TEL team that you have submitted your completed recording. This is when you should indicate if you require support for caption correction.
- Support for Existing Recordings: Email the TEL team via somav@liverpool.ac.uk to request caption correction support.
As the team are casual staff, there is no strict turnaround time for completion. If you have any concerns about completion time, please highlight this in your initial request.